Successfully onboard: new tools help carriers with driver socialization

Our research shows that drivers with a low satisfaction with their dispatcher — an interchangeable term with driver manager — leave at a 72.3 percent rate in the first three months on the job. Meanwhile, drivers with high dispatcher satisfaction leave at a 27.7 percent rate in the same time.

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Driver Appreciation Week – a thank you from our team!

During this year’s National Truck Driver Appreciation Week, Sept. 10 through Sept. 16, fleets across the nation will be going the extra mile to recognize the work of professional truck drivers. Outside the trucking industry, most people will go on as normal, unaware of this annual event. Yet everyone reaps the benefits from the 3.5 […]

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Use survey feedback to prevent early driver turnover

During orientation training meetings, your new driver will call or text home and be asked a few questions:  “How do you like your new job? Is it what you expected? Tell me all about it.” Moment of truth This is a critical moment of truth for a driver’s career with that company. Orientation is barely underway […]

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Must the trucking industry return to 100% turnover?

100% turnover

In the fourth quarter of 2016, driver turnover fell by double digits to historically low annualized rates of 71 percent for large truckload fleets and 64 percent for small fleets. The American Trucking Associations attributed the decline to a slow freight market. While the economy certainly was a factor, must we assume turnover will rise to […]

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The importance of recognition for drivers (and, really, for all of us)

recognition

Starting in the early 1990s, Gallup and other research firms began reporting a new top reason why people leave their jobs. It wasn’t for the pay but for the lack of recognition. During this time I was a young manager in my early 30s. While attending a conference one day I heard a retired Army […]

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Predictive analytics and driver turnover: A tool to improve retention

predictive analytics

Predictive analytics are among us. Data of all kinds is being run through computer models that apply advanced statistics and algorithms to identify significant, and repeatable, patterns. In finance, healthcare, insurance, trucking and many other industries, predictive analytics is used by businesses to solve difficult challenges. On a more personal level, it is helping people […]

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Getting your new drivers up to speed

Anyone who commutes on the interstate is probably aware the trucking industry has job opportunities. “We are hiring” is the standard decal on the trailers of fleets, it seems. The reason why people choose to start or change their careers to be a professional driver is easy to understand. Few other careers offer the chance […]

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Successful onboarding: 5 strategies to retain new drivers

Another week passes. New drivers are once again in your office for orientation meetings. Some look excited to be here; others are more difficult to read. Quietly, you wonder who will beat the odds this time. On average, more than one-third of new hires will quit in the first 90 days of employment and 55 […]

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Turn telematics data into driver rewards & engagement

Telematics and Driver Performance

Telematics impacts fleets and drivers  When new technology such as telematics systems are used to measure and assess drivers, fleet executives and managers may face resistance from those whose performance they hope to monitor and, in some cases, improve. Telematics systems, for instance, capture a range of safety and fuel metrics about drivers using data […]

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Rules of Driver Engagement: Apply them to Safety Training

Safety Training

Rules of driver engagement As any fleet executive or manager knows, driver engagement is essential to realize gains in fuel efficiency, safety, compliance and other critical areas in business. But engagement doesn’t just happen on its own. It must be orchestrated by a culture where drivers feel valued, challenged and rewarded. As noted in a […]

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