Most carriers want to respond based on one data point. Our models help you get a sense of the bigger picture and avoid hasty mistakes. In one case, a carrier was nearly ready to increase their pay scale when an internal report was indicating this was a serious concern with their drivers. Our deeper analysis showed that their compensation was comparative with their peers, but too much was wrapped up in safety bonus pay (which had been payed out typically at 96% percent). Our analytics helped them reconstruct their compensation scheme to one that accurately represented what they were actually paying out. The result? Driver satisfaction went up.
We help you take a deeper look at your data and shape strategies to help you grow your fleet and better retain drivers.
Driver Satisfaction Survey
Drivers appreciate that someone asked them about the things that matter to them and their experiences with the carrier. An impressive 97% of drivers fully complete their Stay Metrics surveys.
When an independent third party conducts exit interviews, the results are more accurate and complete, allowing you to see trends as they emerge and respond quickly.
Stay Metrics Satisfaction Index
Our team of behavior psychologists and industrial psychologists worked alongside industry veterans to identify where the meaningful data points are and which areas are ripe for an action plan.
We talk with drivers at 7 and 45 days to assess your recruiting, orientation and onboarding processes. We use these surveys to provide useful intervention points and identify best practices across the industry.
Comparative data shows you where you stand with industry peers. We will help you predict turnover and identify problem areas to focus your energy and efforts without losing sight of your strengths and what sets you apart.