People are talking & We like what They’re saying
Stay Metrics has helped us on two levels ; their Drive for Gold program has incentivized desired
driver behaviors by allowing the driver to redeem points for quality merchandise. Second , they
have provided us much needed statistical information which allows us to manage our driver
relationships. The results of the surveys validated some things we already thought to be reality
but we also discovered some eye opening things that really surprised us. It’s all about information
and Stay Metrics provides just that.
President of Maverick Express
Tim’s experience as a former dispatcher and driver on the front lines and as a successful entrepreneur was obvious. His presentation of Stay Metrics data-driven insights and real-world solutions was grounded in the challenges our carriers face and tied to directly and measurably improving recruiting and retention strategies.
I believe all attendees came away with a renewed commitment to successful recruitment and retention programs. Success is not only in the details, it’s in the correct details—those discovered in meaningful, actionable data and driven by metrics.
Arkansas Trucking Association
The Drive for Gold program has brought continued focus to our existing safety and driver appreciation programs. Although, we are early in the program, we are seeing very positive signs of driver participation and engagement (both in registrations and rewards redemptions). We feel the program offers a very fair and transparent opportunity to our most valued assets, our drivers, and we look forward to continued engagement. The support offered by Stay Metrics for the onboarding process has been critical and they continue to show their flexibility to go above and beyond the customer’s expectation to meet their needs and also embrace product improvements.
President of P&S Transportation
Our experience to date has been GREAT! We have seen an increase in our retention numbers in a very short period of time. Now we already had pretty good numbers and this is one more tool in the toolbox, but it is one I do not think I would do with out. The support staff has been really good to work with and the amount of work for us as a company has not been substantial.
CEO of Load One
1. EXIT INTERVIEWS! This is the numero uno deal I value. We couldn't get a driver to do a single one on our own but the one you are doing for us has provided what I believe to be a 50% engagement. That exit information is SO valuable to drive culture.
2. DISPATCHER CULTURE: I was very surprised at who I thought would have negative/positive info relayed. It completely shocked me. We spend a lot of time training dispatchers on how to 'talk' to people. It surprised me as to whom was reported as effective or abrasive/unyielding.
3. METRICS - I think I said it last week to you, but for what I'm spending on you, which is about the cost to hire one driver a month, I get more information on the metrics and goings on in WDT than I would in an entire department generating info. For example for the exit interview, a third party is BETTER to utilize than your own folk.
Western Dairy Transport, LLC
We have had Tim speak at our Annual Risk Management Conference two years in a row. We don’t put vendors in front of our insured’s unless we believe it’s a “game changer” and I believe Stay Metrics is a “game changer.” Tim, through his company, Stay Metrics, has a data-driven presentation that should be of interest to anyone in the trucking industry. The key to effective risk management is having the proper information from which to base sound decision making. I know all those in attendance at our conference came away from Tim’s energetic presentation with very valuable insights.
Motor Transport Underwriters